Has anyone ever experienced this in their Hand History...Hand Replayer?

As you can see the names of the players are not listed next to their cards.
I have reinstalled a couple of times with no effect which leads me to believe I have "clicked" something I should not have.
I have also contacted Rpm support but get the feeling I am getting the run around. They are always quick to respond but as of yet they have no solution other than to try to reinstall.
EDIT : Maybe this is not the best screen shot in that the only cards showing are the T2 which belong to me...Still though everyones names should be listed next to their hole cards....Also it used to would show sb/bb next to the respective players.